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With proper care and use, a Gertie Gear air bed, including the inflatable portion, will provide support and comfort for years to come* -- "Gertie" and her furry siblings have had the same original tubes in their beds since late 2007. However, sometimes accidents happen and a replacement tube is needed.
An advantage of purchasing a Gertie Gear pet air bed is that the components are interchangeable, adding to the longevity and sustainability of the product. The inflatables used are intentionally standard sizes so that finding a replacement will be easy and relatively inexpensive. Though we will sell replacement tubes to exisitng air bed customers as a service, we suggest (even encourage) checking your local pool store and/or department stores first. The tube may be repairable with a patch. If not, you may find a replacement locally and avoid costly shipping.
RETURN CUSTOMERS ONLY** — Need a replacement tube?
†Shipping for 30" and 36" tubes reflect cost of a USPS Priority flat rate envelop. 46" tube shipping reflects cost of a USPS Priority flat rate medium box (max s/h cost).
**As part of Gertie Gear's purchasing agreement with suppliers, inflatable tubes are ONLY sold to existing customers. Under no circumstances will tube orders be processed unless you have previously purchased an air bed set. Checks received for non-customers ordering tubes will be destroyed. Checks will NOT be returned.
*If an inflatable is defective (has a hole/won’t hold air), it will be apparent almost immediately when the weight of an animal is applied. To receive a replacement tube at the expense of Gertie Gear, you must contact us within 10 days from date of purchase/delivery (as confirmed by shipping company tracking number). After this period, replacement tubes must be purchased.
PLEASE NOTE: Though it isn't feasible to test all tubes before shipment, ALL replacement tubes are now tested to ensure you do not receive a defective tube. Because of this, replacement tubes are not exchangable, replaceable or returnable. Style, color and graphics printed on tube may vary depending upon supplier availability. 30” and 36” tubes are made of 8 gauge (or thicker) vinyl. 46” tubes are 12 gauge (or thicker) vinyl. Replacement tubes are tested to hold the following for 24hrs or more without deflating: 40+ lbs for 30” & 36” tubes; 80+ lbs for 46” tubes. (NOTE: Air pump used to inflate/deflate.) Over time and with regular use, the inflatable may need to have some air added. To minimize the need for adding air, please make sure that the nozzle is completely sealed before pressing it into the tube; and, do not inflate the tube to it’s maximum capacity. A slightly under inflated tube will still provide all body orthopedic support and comfort, but better adapt to changes in pressure due to air temperature as well as the pressure created when it is used.
WARNING: Air beds are NOT recommended for teething puppies nor highly destructive "chewers"! Though inflatable is protected by industrial, claw/nail-proof canvas, NOTHING is completely chew proof. Air beds are NOT toys and are NOT for human children!